Intake
CSO, Inc.’s Intake Specialists register service requests, create a “case” record and dispatch a Qualified Human Service Professional (QHSP) to coordinate eligibility determination, assessments, applications, arrangements and advocacy for people with developmental disabilities (mental retardation, epilepsy, autism, cerebral palsy and related physical and cognitive impairments). Intake Specialists obtain information about individuals’ service needs, diagnoses, service histories, legal status, medications, medical treatments, household income and insurance. Using this information, Intake screens for each person’s potential eligibility for a variety of services. Intake provides each person with information about the general process to access services. When necessary, Intake refers individuals elsewhere, to appropriate resources that will meet their needs.